Privacy & Cookie Policies

Your privacy is important to us. Epac Facilities is committed to protecting your data in compliance with data protection principles.

Privacy Policy

1. What type of data do we collect?

Cookies

Cookies are small text files which are transferred to your computer or mobile when you visit a website. We use them to:

Help us understand how people are using our services so we can make them better. See our Cookie Policy below for more information.

To find out if our emails have been read and if you find them useful

Personal Data:

We store name, address, telephone number, email and payment information. We keep a record of any correspondence you have with us e.g. phone calls, emails etc. We also store information about the projects we work on with you.

2. Why do we keep this information?

We keep only the minimum necessary data required for running our business (processing payments, customer support, project work, client communication & marketing)

3. Data Retention

The amount of time that we retain data for, depends on the type of data being retained, and how that is used. In some cases, there will be a legal requirement for us to hold data for a specified amount of time. In other cases, we will not retain the data for any longer than necessary for the purpose that it was collected and processed.

4. Your rights

You have the right to:

  • Access your personal data

  • Control your personal data, including amending incorrect or incomplete data

  • Request that your data be deleted

  • Data portability - you can request that a copy of your data is made available in a structured, and machine-readable form that can be transferred to you or to another organisation

Please contact us on support@epac.ie with any data query you have.

If you feel that your personal data has not been handled appropriately according to the law, you can contact the Data Protection Commissioner at www.dataprotection.ie.

Cookie Policy

Our app uses cookies, and snippets of code that act like cookies, to build the best experience for visitors to our site. These are small text files which are transferred to your computer or mobile when you use our app. We use them to:

Help us understand how people are using our services, so we can make them better.

To find out if our emails have been read and if you find them useful

Third-party cookies

When someone visits our site we use Google Analytics to collect standard log information and details of the pages a user visits. We use this data to understand how our users are engaging with our content, so we know what’s working and what’s not.

Your Choices

By using our app, you consent to the use these cookies and code snippets in accordance with this policy.